You have 90 days to try the system. If you're not satisfied, simply contact our team within the 90-day period and we'll arrange your refund.

After each use, follow these cleaning steps:

• Twist off the head with the cap attached and safely dispose.
• Wash the chamber out with water and gentle cleanser.
• Let the device air dry completely, on a clean surface, before packing away.
• Open a brand new head and attach it onto the device. Ensure hands are clean and don't open the cap of the head until ready to use.

Many people say their skin looks fresher and more radiant after the first few uses. Improvements in hydration, texture, and glow often become noticeable with regular use. Over time, users also report their skin looking smoother, more even-toned, and more radiant overall.

Because micro-infusion supports the skin's natural renewal process, results can continue to build gradually over time.

Yes - the PDRN Micro-Infusion System is suitable for all skin types, including normal, dry, oily, and combination. It's designed to be gentle, even for sensitive skin. If you have specific skin concerns such as eczema, rosacea, or severe acne, we recommend consulting with your dermatologist before purchasing to ensure it's right for you.

There's very little downtime. You may notice mild redness or sensitivity right after application, similar to a light sunburn, which usually fades within 12–24 hours. We recommend avoiding makeup, exfoliants, and strong active ingredients (like retinol, AHAs, BHAs, or vitamin C) for the first 24 hours to allow your skin to recover.

After that, you can return to your usual skincare routine. Most people go back to daily activities immediately, with a visible glow and minimal disruption.

Yes, the SkinOS Micro-Infusion System can be used on the neck and décolletage, areas often associated with fine lines and uneven texture. For the eye area, avoid direct use on the eyelids or too close to the lash line.

Instead, focus on the under-eye and outer corners (crow's feet), where the skin is thinner but can still benefit from infusion. Always use gentle pressure and follow instructions carefully.

We recommend a PDRN micro-infusion application every 2 weeks for best results.

Rejuran is an in-clinic treatment that also uses PDRN. SkinOS offers an at-home option using the same family of PDRN ingredient in a topical serum, paired with micro-infusion to help it absorb - without injections or clinic visits.

This makes the benefits of micro-infusion more accessible, affordable, and repeatable from home.

The SkinOS Micro-Infusion System is intended for at-home use and is generally well tolerated. Some people may experience mild redness, sensitivity, or slight swelling similar to a light sunburn. These effects are temporary and usually fade within 12–24 hours. To protect your skin, avoid makeup, exfoliants, and strong actives (like retinol, AHAs, BHAs, or vitamin C) for the first 24 hours.

Most people return to daily activities right away. If you have a skin condition or are unsure if this system is right for you, we recommend consulting your healthcare provider before use. A patch test 24 hours prior is also advised.

No - PDRN (polydeoxyribonucleotide) is derived from salmon DNA. If you have a fish allergy, we do not recommend using this system, as it may trigger a reaction.

Your safety is our priority. If you have concerns about allergies or sensitivities, please consult your healthcare provider before use.

We ship internationally, so you can enjoy SkinOS no matter where you live.

Orders are processed within 1 business day and typically arrive in 5–10 business days, depending on your location.

All orders include free standard shipping -no minimum spend required.

If your product happens to get lost during transit, please don't hesitate to contact us at support@useskinos.com. Rest assured, we are committed to promptly addressing the situation and ensuring a swift resolution for you. Your satisfaction is our top priority, and we will work diligently to resolve any issues that may arise during shipping.

We kindly request that you carefully inspect your order upon receipt. If you discover any defects, damage, or if by any chance you receive an incorrect item, please contact us. Your satisfaction remains our utmost priority and we're happy to give you the best possible solution.

Each package includes the SkinOS PDRN Micro-Infusion System, sterile single-use heads, and our PDRN serum vials. You'll also receive a detailed instruction guide and a thank-you card to help you get the best from your system.

We offer a 90-day money back guarantee. If you're not satisfied, you can request a refund by emailing support@useskinos.com within the 90-day period and we'll arrange it.