Privacy Policy

INTRODUCTION

Moro Digital Pty Ltd (“Company”, “our”, “us”, or “we”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy (this “Policy”). This Policy describes the types of information we may collect or that you may provide when you visit, purchase, register with us, access, or use our website [www.useskinos.com] (“Website”), mobile applications, social media accounts, or have any other interaction (e.g. customer service, SMS, email) with us. This Policy does not apply to any websites, apps, or services that have a separate privacy policy.

YOUR PERSONAL INFORMATION AND HOW WE USE IT

We collect, use, and store your personal information to fulfill your orders, offer customer service, and personalize your experience with SkinOS. Your personal data is always handled securely and in accordance with this Policy.

COLLECTION OF YOUR PERSONAL INFORMATION

We collect information in several ways:
Browsing the Website: When visiting as a guest, we do not collect identifiable information unless voluntarily provided. We may, however, collect browser data like IP addresses, device type, and browser version for analytics and site improvement.
Creating an Account or Ordering Products: To place an order or access certain features, you may need to provide personal information such as: full name, shipping/billing address, email address, phone number, and payment details (processed securely; not stored on our servers).
Marketing & Communications: If you opt in, we may use your contact information to send promotional offers via email or SMS. You can unsubscribe at any time.
Third-Party Tracking & Analytics: We use third-party tools (like Meta Pixel, Google Analytics, and TikTok Pixel) to understand site usage and serve relevant ads. These tools may collect data such as your device ID, browsing behavior, and general location.

USE OF YOUR PERSONAL INFORMATION

Your information may be used to: process and fulfill orders; provide customer support; contact you with updates or offers; improve our Website and services; prevent fraud or unauthorized access; comply with legal obligations; show relevant advertising via third-party platforms. We may also use anonymized or aggregated data for analysis or marketing purposes.

OPT-OUT POLICY

To stop receiving promotional emails or SMS, click the unsubscribe link in any message or email us at support@useskinos.com. You will still receive transactional communications regarding your orders or account.

CHILDREN UNDER 13

SkinOS does not knowingly collect data from children under 13. If you believe we have done so, please contact support@useskinos.com and we will delete the information.

DISCLOSURE OF INFORMATION TO OTHERS

We may share information with: our ecommerce platform (Shopify); payment processors (e.g. Stripe); logistics/shipping partners; marketing and analytics vendors; professional advisors (e.g., legal/accounting). We do not sell your personal data. We may disclose information to authorities as required by law, or during a business transfer (e.g., sale, merger).

COOKIES AND TRACKING

Our Website uses cookies to improve your experience. Cookies may: keep you logged in; remember your cart contents; enable analytics; allow targeted advertising. You can manage cookies through your browser settings. Blocking cookies may affect functionality.

YOUR RIGHTS

If you’re located in the U.S., UK, or EU, you may request: access to your personal data; correction or deletion; objection to processing; data portability. To exercise your rights, contact support@useskinos.com.

DATA SECURITY

We implement technical and organizational safeguards to protect your data. While no system is 100% secure, we take all reasonable steps to protect against unauthorized access, misuse, or disclosure.

THIRD-PARTY LINKS

Our Website may contain links to other sites. SkinOS is not responsible for the privacy practices of those websites.

RETENTION OF INFORMATION

We retain your personal information as long as necessary to fulfill orders, meet legal obligations, or resolve disputes. After that, it is securely deleted or anonymized.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page. Continued use of our Website after changes constitutes your agreement to the new terms.

CONTACT US

If you have any questions or concerns about this Privacy Policy, contact:
Moro Digital Pty Ltd.
Email: support@useskinos.com
Website: www.useskinos.com